Currently
Freelance UX / Product Design Leader
Oct 2021 - Present
(Jan 2022 - Present) AKQA - Senior UX Director for QSR restaurant digital AOR account. Leading UX/UI and experience strategy work with an interdisciplinary team.
(Oct - Nov 2021) BASIC Agency - Creative Director for Social Tech Start-Up project. Leading interdisciplinary team of 8, partnering closely with c-suite on experience strategy and design
Founder, Director of Design / Farrell & Daughters
Aug 2018 - Present
Running a small interior design business focused on bringing holistic approaches, wellness, and design thinking to residential and commercial spaces.
Recent Experience: Design Team Leadership
Experience Director / Fantasy Interactive, San Francisco & New York
Nov 2020 - Sept 2021
Led a team of ~30 designers, running day-to-day UX and UI design and design operations for Fantasy’s largest client relationship (Salesforce).
Group Experience Strategy & Design Director / Big Spaceship
Aug 2019 - Oct 2020
Head of the UX discipline at Big Spaceship, everything from strategy to final QA, across every client and new business initiative
Clients: JetBlue, Inspire Clean Energy, Corcoran Real Estate, ALL IN to Vote
UX Director / Big Spaceship
Feb 2018 - Aug 2019
Permalance UX Director leading UX, UI, and Strategy teams for Corcoran Real Estate, SiriusXM, and JetBlue
Less Recent Experience
Previously, I’ve worked across many different types of teams as an IC and team leader both in full-time and contract capacities.
Creative Director / Publicis North America
Dec 2017 - Feb 2018
Led product, innovation, and XD work on internal and client initiatives
UX Lead / Method New York
Feb - Dec 2017
Freelance UX Lead
Clients: Duck Creek Technologies, McDonalds
UX Lead / VaynerMedia
Jan - Feb 2017
Freelance UX Lead
Client: Essie (part of L’oreal)
Senior UX Designer / AnalogFolk New York
July 2015 - Nov 2016
Started up and led the UX team in the U.S.
Creative directed the agency's largest client - HSBC - growing it by over 250% in a year
Planned and designed the AF New York office space
Clients: HSBC, Nike, Clif Bar, New Business
Senior UX Designer / Droga5
Mar - Jul 2015
Freelance Senior UX Designer
Client: Prudential
UX Designer / Deutsch New York
Feb 2014 - Mar 2015
Clients: PwC, PNC Bank, Epiduo, New York Urban League, Sherwin-Williams, Benzac, Outback Steakhouse, New Business
UX Designer / Coach Inc.
Oct 2013 - Feb 2014
Freelance UX Designer
Coach.com, Global Coach sites, CoachFactory.com
Account Management / Wieden + Kennedy NY, McCann NY
Nov 2010 - Apr 2013
Worked as an account executive at McCann New York and WKNY on Applebee’s and Delta Air Lines accounts respectively.
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Skills & Tools
Skills:
Team oversight & mentorship
Experience strategy
Client management & workshops
Simplifying the complicated
Brand and digital strategy
Concept development
Product strategy - vision setting, release planning
User research - interviews, workshops, usability testing
Information architecture, user journeys, experience maps, conceptual diagrams
Wireframes (low and high fidelity)
Functional specs
Style guide development
Basic drafting
Space planning, furniture/finish sourcing, project and budget management
Tools:
Figma
Adobe Creative Suite
Sketch
Omnigraffle
Invision prototypes
Keynote (even prototyping)
Powerpoint (even prototyping in a pinch)
SketchUp (Basic)
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Awards & Honors
SPEAKER, EUROIA 2017
Stay awhile: What Curating Emotion in Physical Spaces Can Tell Us About Designing Digital Ones
NIKE TRAINERS HUB
Webby Award - Mobile Sites and Apps
PRUDENTIAL GAME OF ODDS
Webby Honoree - Advertising and Media
PWC EXTRAORDINARY CHALLENGES
IAB MIXX Awards - Brand Destination Site Silver
Webby Finalist - Visual Design Function
Webby Finalist - Website Professional Services
DELTA PHOTON SHOWER
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Education
SCRUM ALLIANCE
CSPO - Product Owner
AFPA HOLISTIC HEALTH COACH PROGRAM
Certificate in Holistic Nutrition and Holistic Wellness CoachingBoard Certified Holistic Health Coach (AADP)
PARSONS THE NEW SCHOOL OF DESIGN
Certificate in Graphic and Digital Design
SCHOOL OF VISUAL ARTS
Summer intensive in Interaction Design
NYUSCPS
Certificate in User Experience Design
UNIVERSITY OF MINNESOTA
B.A. in Strategic Communication, graduating Summa Cum LaudeMinors in Spanish and Design